Returns & Refunds

The 30-Day Flight Guarantee

Fly it for thirty days. If you're unhappy with it for any reason, message us within 30 days of delivery and we'll walk you through a return and a full refund.

How to start a return

Email mirennapro@gmail.com with your order number. We'll reply with the return instructions and address. Please don't send anything back before we've replied, so we can match your parcel to your order.

Refunds

Once your return has been received and checked, your refund is issued to your original payment method within 5–10 business days.

Faulty or damaged items

If something arrives faulty or damaged, email us with your order number and a photo of the problem and we'll replace or refund it. This guarantee does not limit your rights under the Australian Consumer Law or the New Zealand Consumer Guarantees Act.